Share review of University Hospital Coventry

University Hospital Coventry 2017-07-25 Person 4 5 0

The clinical staff were all good. 2 car park machines were out of order and the 3rd was not taking cards. This caused delay and frustration especially with a small child. Main X-ray reception needs better signing to avoid inappropriately accessing clinical areas especially with a child. It is good that there is a dedicated paediatric A/E dept and clinic but a dedicated paediatric theatre could avoid paediatric admissions overnight for simple manipulation of a displaced fracture. This would be preferable for the family and use less resources. Electronic records should mean one does not have to give the same information 4 times. Discharge information should contain follow up advice such as going to X-ray before clinic and that the request form is electronic. Non clinical reception staff should know this or at least be able to understand what is on the discharge summary. I mean this to be taken constructively