University Hospital Coventry 2017-03-07 Person 1 5 0

I hate having to go here operation a few months ago rude and nasty ward staff, gave you wrong food, I was scared I tried to get released early. Today follow up appointment as usual the car park staff who are meant to monitor the disabled car park were sat in the hospital as every time in here which is most weeks is the same disabled car park is 1/3+ full of cars with no badges, I've complained every time, the excuses are its raining, breaks,no staff?? Um no because they are stood on the other side of the carpark entrance in the shelter eating! They have a NON smoking policy in ALL areas of the grounds umm nope last week 2 women were smoking not far from the main entrance so the man with the yellow vest with some wording about smoking went up to them I watched went up to them pointed at the signs they basically told him to go away and he did, he left them smoking!! This hospital has such a bad name and I'm not surprised, its shocking. The day surgery and outpatient clinics the staff are amazing, but the wards and other issues I have talked about really let the hospital down. For myself speaking to family and friends say that they always try to see someone at a different hospital no matter of distance travelled.