Reviews
Reviews
Understanding, listening ear and always smiley and friendly.
The ulliniate care and attention and compassion quick.
This was ny first contact with your nurses. Two very organized and helpful ladies. They explained everything I needed to know and promised that my wishes would be carried out. Thank you very much.
So kind and patient.Everything fully explained and strive to put one'd mindset at rest. Thank you so much.
My daughter appears to enjoy her time at Brian house and has a good relationship with staff and volunteers. My daughter likes that the day is full of activities which she can choose if she wants to partake or not. Staff encourage her to play and share with others and she appears to be making friends. Staff are brilliant and very person centered in the service they deliver. It's good to receive the newsletter to see what has happened and is coming up.
Very suitable. No improvement needed.
Staff are lovely and understanding of my needs, they have the balance right of caring, listening, interaction and respectfulness.
From the moment we contracted Trinity about my mum Elizabeth Smith, we were blow away by how caring and compassionate the staff were. My mum was brought to Trinity on Thursday 1st November and the care she received as well Asher family was second to none. All the staff and volunteers were friendly, thoughtful and very professional. We were advised of the care every step of the way. We loved how the nurses and staff talked to my mum so respectfully always telling her what they were doing even when she couldn't talk or respond. When we stayed with my mum at night, they made us beds up and sat with us in the night asking about mum and they always remembered our names. In our dearest times, Trinity was alight for us and gave us hope, we would never forget the compassion we received and will be forever grateful.
Excellent explanations and information given.
Really informative. Put at ease and made to feel comfortable throughout. Brilliant. Thanks.