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Trinity Hospice

Trinity Hospice, Low Moor Road, Blackpool, Lancashire, FY2 0BG
 
1 2 3 4 5 6,311 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
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Reviews

 
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Page 1 of 632
 
1 2 3 4 5
Review of Community Clinical Nurse Specialist Team,
24th November 2023


Jane Lever in particular was supportive, informative, compassionate and thorough during our meetings in person and on the phone. Her help was invaluable and consistent.

Suggested improvements
Hospice at home was quite confusing. Wasn’t sure exactly when we could utilise this service. Sometimes reading the information pack is near impossible when dealing with a crisis and retaining the info is difficult. A verbal conversation explaining exactly what happens, when and with whom would be more helpful. A list of useful numbers including out of hours etc all in one place.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Report this review
1 2 3 4 5
Review of In-patient Unit,
6th November 2023


I gave these answers on behalf of my late father who was cared for in the hospice in June. Not only was he given the greatest care possible, with dignity and respect, the whole family were also. As dads carer, I was praised for how well I had done with his care and they told me that now it was their turn to do the caring and for me to spend quality time with dad 24/7, which I did. All questions were answered (and we had many) and nothing was too much trouble. My dad said it was like being in a first class all inclusive hotel by with the care of angels! Not only did this apply to being a resident it also applies to the hospice at home team also. They always treated dad as if he was their own and knew exactly what he and we needed. Thankyou is not a big enough word for what we feel about the whole service and services provided. You are a Godsend to all the family at a time of great emotion and need. Dads final journey before he passed away was truly peaceful and filled with love from everyone involved in his care.

Suggested improvements
Absolutely cannot fault the services.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Community Clinical Nurse Specialist Team, written by a patient
26th October 2023


I really enjoyed the meeting when Claire and lyn originally came to see me. Together with the follow up calls from pain to see how I am doing on a monthly basis.

Suggested improvements

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
Rating not given.
Report this review
1 2 3 4 5
Review of Hospice at Home, written by
26th October 2023


Mum in care home, son did not have much contact with trinity nurses. Son did say that trinity nurses did treat mum with respect. Dignity family happy with the care received.

Suggested improvements

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Hospice at Home, written by
26th October 2023


Bloody great care, they really looked after my late spouse. Thank you.

Suggested improvements

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Hospice at Home, written by
26th October 2023


Reply to questions 1 to 5. Yes. Reply to questions six - the service was marvelous.

Suggested improvements
Nothing can be improved.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Lymphoedema, written by a patient
26th October 2023


Everything was explained in detail and Jo and Laura made sure I fully understood what my condition is. They were friendly and made me feel safe. I knew I could trust them straight away. They were honest about treatment options and I really felt they wanted the best for me.

Suggested improvements

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Brian House Childrens Hospice, written by a family member
26th October 2023


Amelia enjoyed her 3 night respit stay at Brian house last week. The staff took great care of her and the loved doing craft activities and her pamper session. Mum managed to have a “sort of” rest whilst Amelia was at Brian house.

Suggested improvements
Nothing could have been done better.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
Report this review
1 2 3 4 5
Review of In-patient Unit, written by a family member
26th October 2023


Care about the patients, relatives. Thanks visitors etc. Give excellent care and compassion nothing is too much trouble.

Suggested improvements
Could not fault the place. Wonderful.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Community Clinical Nurse Specialist Team, written by
26th October 2023


The hospice nurse were kind and helpful.

Suggested improvements

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
Report this review
 
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Trinity Hospice was awarded the iWantGreatCare certificate of excellence in 2023 for delivering outstanding care.

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Resources

Short link to review Trinity Hospice: http://iwgc.net/ejm3f