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6th November 2023


I gave these answers on behalf of my late father who was cared for in the hospice in June. Not only was he given the greatest care possible, with dignity and respect, the whole family were also. As dads carer, I was praised for how well I had done with his care and they told me that now it was their turn to do the caring and for me to spend quality time with dad 24/7, which I did. All questions were answered (and we had many) and nothing was too much trouble. My dad said it was like being in a first class all inclusive hotel by with the care of angels! Not only did this apply to being a resident it also applies to the hospice at home team also. They always treated dad as if he was their own and knew exactly what he and we needed. Thankyou is not a big enough word for what we feel about the whole service and services provided. You are a Godsend to all the family at a time of great emotion and need. Dads final journey before he passed away was truly peaceful and filled with love from everyone involved in his care.

Suggested improvements
Absolutely cannot fault the services.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff