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Written by a patient
11th September 2018


The staff on endoscopy where very good at maintaining patient dignity. I never felt embarrassed at any point and I was allowed appropriate privacy. I was not rushed during the prep and when I needed extra help I felt like nothing was too much trouble. There felt like a lot of coming and going that was a little confusing, I think in total my journey went: waiting room 1 - recovery room - prep room - waiting room 2 - small room - endoscopy room - recovery room - small room which felt a bit confusing particularly as I was anxious about the procedure and wasn't quite sure where I was up to. I know that it's this way for a reason though.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff