Townlands Hospital

York Road, Henley-on-Thames, Oxfordshire, England, RG9 2EB
 
4,843 reviews

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Review of Henley Minor Injuries Unit
21st May 2024


So kind and helpful. We are so so lucky to have townlands

Suggested improvements
Nothing quick/kind cannot praise enough

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Review of Henley Minor Injuries Unit
21st May 2024


The thoroughness of Nurse Kate from the notes she gave me to give to the Royal Berks Hospital staff and the fact she rang me the next day to see how things went.

Suggested improvements
You couldn’t.

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FFT Experience
 
Review of Henley Minor Injuries Unit
15th May 2024


Receptionist was lovely, all the staff were! Super quick and easy! Kathy is a shining star, made my daughter feel calm and at ease! Amazing!

Suggested improvements
You can't. Was fab

Experience
Dignity/Respect
hey_feel_involved
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Review of Henley Minor Injuries Unit
14th May 2024


Staff knowledge and care, prompt treatment when x-ray was seen

Suggested improvements
Was told to come back for an x-ray but the form wasn’t done which caused confusion and a longer wait. When I rang the bell on arrival in the evening one of the staff told me they were closed when in actual fact they were still open but they got their times wrong, thankfully, that staff member was corrected.

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Review of Henley Minor Injuries Unit
14th May 2024


They strapped my toes. But there’s no actual knowing if I do or do NOT have a fracture or fractures at all. While it does not affect treatment according to them, it totally affects my wellbeing and mental health! If I have to not dance and meet my dance friends for 8?weeks that’s fine as long as it’s HAVE to? But if I have NOT broken anything then I don’t have to be isolated and depressed for 8 long weeks!! And why no test for osteoporosis? At 64 and a recent 2 months of steroids and having been diagnosed borderline osteoporotic in 2015 surely it’s likely to be much worse a decade later? I need to know so I can get treatment like CalciD and prevent further fractures?! I have now broken bones every summer, 2022,23 and possibly 24? But no cray which was the Only reason for driving - in pain- all the way from Thame to Henley!

Suggested improvements
See above .

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Waiting time
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FFT Experience
 
Review of Henley Minor Injuries Unit
14th May 2024


Everything was good, thankyou very much


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Review of Henley Minor Injuries Unit
14th May 2024


The nurse that dealt with my injuries (Cathy or Kathy?) was excellent. I had complete trust in her and she was also very kind and considerate.

Suggested improvements
More staff to improve the waiting times.

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Review of Henley Minor Injuries Unit
14th May 2024


Excellent care kind thoughtful. Fully informed all the way through. Very happy with treatment Many thanks debjscott@sky.com


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Review of Henley Minor Injuries Unit
14th May 2024



Listened to
Involved
Communication
Staff
Waiting time
Information
Contact Information
FFT Experience
 
Review of Henley Minor Injuries Unit
14th May 2024



Listened to
Involved
Communication
Staff
Waiting time
Information
Contact Information
FFT Experience
 
 
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Short link to review Townlands Hospital: http://iwgc.net/eb6b6