The Whiteleaf Centre
Bierton Road, Aylesbury, England, HP20 1EG Also known as: Buckinghamshire Recovery College
1,943
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
The Whiteleaf Centre
2016-02-25
Person
2
5
0
Review of Amber Ward
written by a patient
25th February 2016
No other comments
The Whiteleaf Centre
2016-02-24
Person
5
5
0
Review of Amber Ward
written by a family member
24th February 2016
I cannot praise Amber Ward too highly. My father has been an inpatient for 7 months. After a very traumatic lead up to his admission, during which we felt badly let down by mental health services, we have seen our father cared for in Whiteleaf better than we dared hope.
The physical environment is pleasant, well designed and soothing. On many visits I have seen my father and all other patients treated with love, respect, and sensitive intuition, no matter how challenging their behaviour. My father's drugs regime has been carefully monitored and adjusted. As a family we too have been welcomed, cared for and listened to.
You cannot heal my father, but you have done a very great deal to heal his family.
Many many thanks.
The Whiteleaf Centre
2016-02-19
Person
5
5
0
Review of Amber Ward
written by a family member
19th February 2016
Staff were very helpful attentive and nice they attneded to my mother very well. They reasured us and listend to our concerns and addressed then
The Whiteleaf Centre
2016-02-04
Person
4
5
0
Review of Amber Ward
written by a carer
4th February 2016
Excellent atmosphere with the staff being kind and respectful. Modern ward matron sets excellent tone. She is very impressive.
The Whiteleaf Centre
2016-01-31
Person
4
5
0
Review of Amber Ward
written by a family member
31st January 2016
I have no comment
The Whiteleaf Centre
2016-01-31
Person
3
5
0
Review of Amber Ward
written by a family member
31st January 2016
My dad seems safe and well and his physical condition seems to have improved greatly while he has been here.
The Whiteleaf Centre
2016-01-31
Person
4
5
0
Review of Amber Ward
written by a family member
31st January 2016
I have no comment
The Whiteleaf Centre
2016-01-31
Person
4
5
0
Review of Amber Ward
written by a family member
31st January 2016
I have found the staff very polite and caring. My dad seems settled and showing much less anxiety than he did at home. We are very grateful for the care he has received.
The Whiteleaf Centre
2016-01-31
Person
4
5
0
Review of Amber Ward
written by a family member
31st January 2016
Overall the care is good. Communication could be better between myself and the staff as I don't feel I always know what to expect this having been my first experience of a mental health hospital. I don't always feel I know we what is going on.
The Whiteleaf Centre
2016-01-25
Person
3
5
0
Review of Amber Ward
written by a family member
25th January 2016
Overall the care my father received at the White leaf centre was good. Generally the ward was clean and the quality of food was good. The care itself at times was somewhat consistent with a mixture of very good nurses and then the odd difficult one. Tara was very helpful and incredibly professional. Junior, David and Lauren were also particularly helpful and thoughtful.
I think the following improvements would make the ward better;
More flexible with visiting times
Quicker at answering the phone and opening the doors when visiting
More staff generally on the ward- engaging with patients
More friendly welcome to visitors