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Written by a patient
21st September 2020


Having read the Covid instructions I had a scan last week. The reception staff were very casual, there after no social distancing, some masks. No testing to hear if I could hear the instructions, my eyes were closed because of glaucoma. When I asked if they would check the scan as I had been unable to hear the instructions the radiologist said no it was fine. No sign of any cleaning. Two friends one works in a hospital and the other had a scan at an NHS hospital. Were horrified at the above, totally opposite to their experiences.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff