The Wellington Hospital

Wellington Place, London, England, NW8 9LE

 

Recent Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Written by a carer
9th December 2019

Great hospital, until you come to the cafeteria, where the drinks menu is written in newly made up Maori words (ie "kapati" for "cup of tea" ) with an English translation alongside! This in a country where only 3% of us speak Maori (and only one in 5 maori people speak it! Amazing racial discrimination.

Recommend
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Dignity/Respect
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Involvement
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Information
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Cleanliness
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Written by a patient
23rd November 2019

Horrifying way of treating patients. I was trying to enquire into a service. Members of staff, instead of trying to solve one's problem, would bounce the problem back to you. To make the matter worse, they were rude and even said that they do not care about you as a person.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
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Information
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Cleanliness
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Staff
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Written by a patient
5th June 2019

I visited this hospital to see Dr Hakim. the hospital is lovely, clean and easy to find. all the staff we spoke to was kind and polite especially the receptionists. very patient. we visited the cafe the food was great and reasonably priced. service was really good. they helped to prepare our table as I am a wheelchair user and bought our food and drink to the table. would definitely recommend this hospital to others.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5
Written by a carer
24th January 2019

Absolutely shocking reception staff at AAU demanding money as soon as we arrived , pointing her finger on persons face and demanding payment , while patient was in crutial situation wasn’t even seen by the doctor or nurse ! We were busy dealing with the patient and wouldn’t run away without payment ! We were admired there by a very reputable doctor , but they have zero respect to patients . They only count money ! Absolutely pathetic lady and her behaviour started our horrid experience in that AAU . Never again will use their services , better to go on NHS and wait for ages but to get amazing quality treatment by staff !

 
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