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Written by a patient
22nd November 2016


I was in the hospital last week for a disk replacement in my neck/spine. The specialist was fantastic as was the result of the operation. The nursing staff were appalling. Codeine was noted in my admission notes as making me sick. Twice a day, each day the nurses tried to give me codeine!! Each time I asked for a different medication I was accused of 'refusing' my medication. I continually asked to see the doctor. I was told he had 'left'. I came out of my room and he was standing in the corridor talking to the nurse who said he'd gone home. I left hospital with severe neck pain and morphine based medicine. I had to go to my own GP for the correct medication. I could list at least 10 other problems that occurred over three days. My cannula came out and two nurses had to call a third nurse to put it back - she was furious that neither of them knew how to reinsert it. There was fluid all over my blanket and sheets. It took them six hours to change my soaked bed, even though I asked three times. In the end I got out of bed and sat in a chair so they had no choice but to change my bed. I would never go back there under any circumstances. There isn't enough room here to list the catalogue of errors, suffice to say I left hospital a day early.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff