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Written by a patient
30th April 2017


Nice clean room, highly skilled consultant. Back on the ward my door was kept shut and it seemed that the nursing staff just carried on as though I didnt exist. There was no compassion, the HCA's shuffled about with hardly a friendly smile. I was in bed with catheter, pca and wound drain, so unable to get up. When I asked for help to clean my teeth nurse came in and told me I go to the bathroom like I do when I have a shower, this sums up the level of care. If your Consultant gives you a choice please go somewhere else. A nice big room with a balcony is not important when you actually need a good nurse.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff