Share review of The Wellington Hospital

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

Written by a private patient
12th December 2023


The care I received at the Wellington was obviously amazing compared to my previous experience in NHS hospitals. My greatest disappointment was that immediately after my surgery a nurse rang my mobile instead of my husband’s to inform him everything had gone well and I was back in my room. The nurse seemed a little annoyed at trying to find the piece of paper I had written the number on, as I couldn’t quite remember where it was, so I had to give it to him from my mobile. This delayed my family receiving news about me. I ordered food from the extensive menus, but felt bad that I had to send most of it back, as I had no appetite on the day of the surgery or the next morning, when unfortunately the tea presented so well in a teapot was almost cold. Luckily the previous evening a kind nursing assistant made me some dry toast with hot tea! Maybe there should be a simple menu choice, of small portions of plain food for people straight after their surgery.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe