Reviews
Recommend
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Information
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Staff
Reviews
The Royal Marsden Hospital (Sutton)
2020-03-27
Person
5
5
0
Written by a patient
Written by a patient 27th March 2020
I cannot praise this hospital enough. It is hard to believe that such a centre of excellence exists. It has restored my faith in human nature.
From the moment of the confirmation of my diagnosis I determined to put my faith in the staff and to help them to help me. I followed all advice to the letter and was handsomely repaid. I received nothing but care, courtesy and consideration. I have never before encountered such dedicated people.
From top consultants, nurses, catering and cleaning staff, everyone of them is exceptional. Above and beyond!.
Be in no doubt, this hospital is at the top of it's field. World class indeed. You will not receive finer treatment anywhere.
So thank you all for my treatment!
The Royal Marsden Hospital (Sutton)
2020-03-25
Person
5
5
0
Written by a patient
Written by a patient 25th March 2020
Sympathetic staff. Attention to detail.
Staff explained what was happening. Answered questions fully.
Can’t think of any improvements to make.
The Royal Marsden Hospital (Sutton)
2020-03-06
Person
5
5
0
Review of Radiotherapy Sutton
written by a patient
6th March 2020
All of the staff treated me as a friend. The whole team in the MR Linac unit showed care and kindness during my treatment. The overall experience at every appointment I’ve had at the Marsden is outstanding.
The Royal Marsden Hospital (Sutton)
2020-03-04
Person
5
5
0
Review of Medical Day Unit (Sutton)
written by a patient
4th March 2020
First class service always. Can not fault it. Thank you.
The Royal Marsden Hospital (Sutton)
2020-02-27
Person
5
5
0
Written by a patient
Written by a patient 27th February 2020
The care I was given was very personalised, staff all very friendly and the time I was at the hospital I was treated with dignity.
Very prompt, in fact I finished my scans before my actual appointment time.
As I was new to that hospital I did think that I was given adequate information but nit bombarded with details I did not need, very professional.
If I asked questions however, they were answered to my satisfaction.
Thank you.
The Royal Marsden Hospital (Sutton)
2020-02-26
Person
5
5
0
Review of Admission and Pre-assessment Unit Sutton
written by a patient
26th February 2020
Great caring and informative care and advice
The Royal Marsden Hospital (Sutton)
2020-02-21
Person
5
5
0
Review of Radiotherapy Sutton
written by a patient
21st February 2020
I imagine that everyone who goes through the process hopes for the best of outcomes, but whatever the outcome, the care and attention I have received from Beech Unit has been second to none. Watching them at work provides an insight into their medical and technical skills, which gives every impression of being of a very high order.
Perhaps as important - and possibly of even more importance - is the collection of individual personalities. They have given this patient, at least, the impression of a happy and joyful bunch of people and that alone is to make the process that much more tolerable and also instils a great deal of confidence.
They clearly work very hard, yet they have always treated me as an individual and not just a number. All in all, I will look back upon all these wonderful people as being a very pleasant and professional group.
I do feel that they ought to be given every congratulation and encouragement to carry on making the most of their pleasant personalities and sense of fun.
The Royal Marsden Hospital (Sutton)
2020-02-18
Person
5
5
0
Review of Smithers Ward
written by a patient
18th February 2020
Everyone I encountered helped make my time as pleasant as possible, the staff were all exceptional. I feel so happy that I chose to attend the Royal Marsden, such a good choice.
The Royal Marsden Hospital (Sutton)
2020-02-06
Person
5
5
0
Review of Radiotherapy Sutton
written by a family member
6th February 2020
I was very pleased with my treatment at the Royal Marsden, Sutton. I found the staff to be very helpful and caring and I do not see how this level of care and understanding can be improved on.
I left one question blank that concerned meals, I was a day patient at the Radiotherapy department and this question had no relevance to me.
The Royal Marsden Hospital (Sutton)
2020-01-31
Person
3
5
0
Review of Radiotherapy Sutton
written by a patient
31st January 2020
Great - The radiographers are polite and highly professional. Initially I was nervous when a male radiographer walked in but he was meticulous and compassionate and a complete gentleman, so I decided not to ask for a change. The other two female ones were great too. One inspired a smile and had high emotional intelligence. The other inspired confidence because it was obvious she had a strong work ethic. It was also good to see people that looked like me (briefly) at the start middle and end of my treatment. Don't know if it was planned but it was also reassuring in a daunting experience. It is important to put radiographers that work well together because the patient can pick up on any tension between staff or if they have had a tiff. My usual radiographer team was a dream team. I was happy with them. Thanks to Kian Shabanaz and Safia and the occasional ones that worked on different days. Thanks to the reception staff too, they were highly pleasant as well.