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2nd November 2021


I was given an appointment for a CT scan very quickly after I contacted my clinic with some concerns. I arrived shortly before time and checked in with MRI reception as evening appointment, and was greeted by a friendly staff member who asked me to wait in the CT scan waiting area. Very quickly somebody came out to collect my health questionaire and to let me know that I would be seen once the previous patient was done. I was called in and dealt with by two very friendly staff who explained what would happen and was soon scanned and on my way.

Suggested improvements
Nothing - Everything was quick and efficient, as is normal for RMH

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Call bell
Meals
Rating not given.
Worries-concerns
Rating not given.
Pain Control
Rating not given.