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The Royal Marsden Hospital (Sutton) 2018-11-14 Person 4 5 0

After several visits to the department I have the highest praise for the quality of care &the respect shown to me. It's a real shame there is one female on the reception desk who is consistently rude,abrupt & downright ignorant. I dread having to speak to her. It's not only the patients who have to endure her rudeness the way she speaks to her colleagues is equally disgusting. No one should be allowed to speak to another human the way she does. Apart from this one person, the rest of the unit is an oasis of calm & professionalism