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Written by a patient
2nd December 2019


The radiotherapy team members were welcoming, friendly and at all times thoroughly professional and efficient. Apologies and explanations were always given if appointments were running late (which was rare - mostly I was seen within a few minutes of my appointment time, which I found remarkable). I was treated with kindness and consideration. The fruit squash available at the water stations was a very welcome touch. Also loved the music - good to have something to listen to while endeavouring to lay absolutely still! When I was cold, a blanket was always available to me. It was also helpful to be given assistance to get up from the treatment bench. As someone with a long standing "back problem", and not as agile as I used to be due to advancing years, together with weakness from surgery and months of chemotherapy, trying to raise oneself from a prostrate position with arms that have "gone to sleep" having been raised above the head for the duration of the radiotherapy session is really difficult.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Call bell
Meals
Rating not given.
Worries-concerns
Pain Control