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Written by a patient
8th August 2019


The clinical and medical staff are beyond reproach - as they always are. They are the epitome of a centre of excellence. In particular, Esther Goddard seeks me out to make sure I am OK and Alison Reid is simplyt first class. Notwithstanding an impressive CV, she is gracious, has emotional intelligence and "has the time". She has also been very caring and pains-taking with me and nothing is too much trouble. I think she is one of those people who consistently "goes the extra mile". The administration staff and the admin/IT does not quite match up as a support group for the clinical and medical staff. There are some good people, but there are some bossy frumps. Please get your parking machines to work; they consistently can't read my card and are the only machines I come across with that problem.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Call bell
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Meals
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Worries-concerns
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Pain Control
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