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The professionalism and kindness shown by ALL Royal Marsden staff was much more than I had expected, even from such a renowned institution. From the persons at the main entrance, through the nurses, radiographers and doctors, everyone went out of their way to make my well-being their number one priority. They were always cheerful and helpful, explaining every stage of my visit to the Marsden and about my treatment.
This was repeated by the persons I met while in the waiting areas.
Examples are the radiographer who offered to bring me my medicine from the pharmacy so that I could rest and the doctor who came down to reassure me when I spoke to the nurses about some concerns.
In summary my experience of the Royal Marsden merits 11 out of 10. Thankyou all.