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The Royal Marsden Hospital (Chelsea)
2020-12-03
Person
5
5
0
Written by a patient
Written by a patient 3rd December 2020
I returned to The Royal Marsden BDU after a gap of some years, but was pleased that even during this time of COVID-19 the staff from receptionists to consultants were friendly, professional and reassuring.
The BDU clinic was very busy but I was grateful to be seen at short notice. The hospital was so clean and comfortable which helped to put me at ease. The volunteers at the entrance were also helpful and reassuring.
I so appreciate that all the facilities and professionals are on the one site and that each stage of the consultation procedure flows from one section to another.
The only thing I would comment on is that in this time of Covid-19 I would have felt more comfortable and safer with some windows open for better ventilation.