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Written by a patient
6th March 2019


I felt it difficult to complete the boxes I left blank as I didn't feel they were applicable for this visit. Fortunately, I was only in the building for an hour and didn't have any needs beyond my appointment during this time. There were two Receptionists where I was sitting who I feel would have assisted me had I required it. I was very impressed with the professionalism and kindness of everyone to me and the other patients that were waiting. I felt my worries were acknowledged and everything explained clearly to me. In a busy clinic I did not feel rushed in any way. I was impressed and relieved to have my biopsy immediately and a date and time for telephone consultation for the results.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Call bell
Rating not given.
Meals
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Worries-concerns
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Pain Control
Rating not given.