Share review of The Royal Marsden Hospital (Chelsea)
The Team at Franklin, especially Rosemary, were caring and highly professional. Rosemary eased my nervousness and was very open to making changes to help. Although it was short treatment, she offered to play music of my choice to relax me. She explained the procedure as she went along.
She was also a friendly and smiling face when I was in the waiting room and she popped over to update me on timing. I cannot praise her more highly - she’s so obviously cares about making a tough and scary treatment as pleasant as it can be.
Another testament to her dedication to provide great service was that on my last session, although they were running late, she took great care to ensure the measurements were perfect, even coming back into the room to make final adjustments.