Share review of The Royal Marsden Hospital (Chelsea)

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

9th May 2023


The Team at Franklin, especially Rosemary, were caring and highly professional. Rosemary eased my nervousness and was very open to making changes to help. Although it was short treatment, she offered to play music of my choice to relax me. She explained the procedure as she went along. She was also a friendly and smiling face when I was in the waiting room and she popped over to update me on timing. I cannot praise her more highly - she’s so obviously cares about making a tough and scary treatment as pleasant as it can be. Another testament to her dedication to provide great service was that on my last session, although they were running late, she took great care to ensure the measurements were perfect, even coming back into the room to make final adjustments.

Suggested improvements
I am not a fan of hypofractionated radiotherapy. I got lung fibrosis and ground glass opacity in the treatment area from the radiotherapy early on and now have permanent lung damage. I wonder if it would have been the same result if I’d had conventional treatment, which gives much less radiation per session, but more sessions in total.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Call bell
Meals
Rating not given.
Worries-concerns
Pain Control