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The Royal Marsden Hospital (Chelsea)
2019-03-12
Person
5
5
0
Written by a patient
Written by a patient 12th March 2019
I arrived 10 minutes before my appointment. I didn't wait long and went in at the time of my appointment. The nurse that dealt with me was calm and reassuring and was happy to talk through a few concerns I had. There was a student nurse in attendance to assist the qualified nurse. We were made aware of who she was and her name. This was appreciated.
When discussing my next appointment the nurse mentioned she wouldn't be around so we know we will see someone else, this is really useful as we know what to expect. We were given everything we needed regarding changing my dressing at home plus clear instructions.
I have nothing but praise for the staff.
The reception staff at the main entrance are also so helpful. They are reassuring and very calm. Nothing is to much trouble. Wonderful. I have nothing but praise for the care and attention I have received at the hospital.