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The Royal Marsden Hospital (Chelsea)
2019-03-23
Person
5
5
0
Written by a patient
Written by a patient 23rd March 2019
Excellent clarity provided about what was happening during pre-op assessment tests. Hamid is very professional, competent and friendly.
Improvement:
When I arrived for the appointment my name didn't appear on the list. It turned out that I was added to the day's appointment list after 4 pm on Friday. The receptionist was reassuring and friendly whilst establishing what had happened.