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Written by a family member
23rd March 2019


Nothing directly linked to the CAU, but this morning we couldn't speak with our very nurse (dialed more than 10 times, with no answer) and also couldn't get any support from the Royal Marsden Macmillan hotline - waited 35 mins and still couldn't speak with one of the nurses.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Call bell
Meals
Worries-concerns
Pain Control