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Written by a patient
27th November 2019

I went to the hospital after 111 made me the appointment. I have a sample and was told I would get the results 2 days later. I called the GP and they said they hadn’t received the sample so I called the hospital and they said they couldn’t tell me anything. I have no idea if it’s been sent or not the lady I spoke to was not helpful in the slightest. Was not interested in trying to help just told me I wasn’t supposed to call as I could be anyone. Didn’t ask for details or anything. I’ve been in constant pain and no one is willing to offer any information. I’m appalled by the way I was treated and the length it has taken. I am still unaware as to when I will find out any information.

Recommend
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Dignity/Respect
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Involvement
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Information
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Cleanliness
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Staff
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