The Royal London Hospital 2013-02-05 Person 4 5 0

Ward 7D was great, the nursing staff were fantastic, very helpful, very knowledgeable. We felt very confident in their ability and they were very caring towards our daughter. The surroundings were very pleasant compared to many other hospitals we have been in , and certainly a huge improvement on the old Royal London. Nice and bright and airy. However, as a parent who can not leave our daughter unattended whilst in hospital it is nearly impossible to get food and drinks unless you bring it all in with you. The Canteen is miles away and the Ward Kitchen is a poor excuse, particularly if you have to stay in for a long time. It is more like a broom cupboard well out of the way! Although there is a sink and tap, no washing up liquid, cleaning items etc. Again when it is unsafe to leave your child unattended, ie they may try to climb out of their cot, it is not easy to ask nurses for help as they are already extremely busy, let alone whilst you pop and microwave your food! The Canteen is nice though - just very far from some wards. The lifts are very small when you have a buggy and overnight bags. They end up being very crowded. A big hospital would surely justify some decent lifts! Lots of doors in the hospital, that are not automatic, very problematic for nurses bringing back patients from operating theatre on hospital beds. As a parent i Had to to stand and open doors so they could get through with my daughter. Overall nice hospital, lets hope it stays that way. Many thanks