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Written by a carer
8th February 2013


Waiting times for clinics at the Royal London Hospital are always long, which is especially difficult with small children. The toys on offer are always very limited and it can be hard to keep children entertained. More should be done to improve punctuality of appointments and to make the waiting area more engaging and entertaining.. Also, seating is always limited, as every patient is accompanied by at least one parent & siblings in a lot of cases.

Cleanliness
Efficiency
Caring
Nursing staff
Dignity/Respect