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The Royal London Hospital 2013-02-06 Person 4 5 0

I was absolutely dreading this visit as I had visited the old hospital a year ago and did not enjoy the experience.my son came in for a minor surgery and on getting to reception we were taken in within 10minutes and shown in a private room! I was really pleased with this because when my son came out from the anasthetic he was given last year he screamed a lot and even though he had a much better experience this time I was less anxious about handling him in a private room compared to when we were in a shared ward last time with less privacy. The nurses were very genuinely friendly and courteous and caring! I really think the new work environment not only makes the patients/carers happier but even the staff too! Overall a pleasant experience. I am actually looking forward to our next visit!