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Written by a patient
26th May 2017


I had an exam at 10:30 and was greeted at the Neurophysiology reception in a very polite manner. I didn't have to wait long for my exam and was called by the nurse, who introduced herself and explained me how the exam would be. She was very friendly and made me feel relaxed. There was also another nurse supervising the procedure (I have a bad memory, so I can't remember any name). The exam took longer than I thought and it was a little bit challenging for me because I'm suffering from cough and cold, but apart from that, they were really helpful and made all the efforts to keep me calm and relaxed. I've been a few times at the Royal London Hospital and I had some stressful situations before, but today I had a very positive experience.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff