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Written by a carer
29th November 2018


My grievance is not with any of the staff or nurses Last night I was concerned for the safely of all in A&E .... A full scale fight erupted between two patients waiting to be seen it was pretty scary . Two men not known to each other ,both under the influence of whatever ...both covered in blood from previous fight which probably brought them to A&E in the 1st place.going head to head within a very busy department full of sick,elderly & kids ... people scampering out the way all huddled in the 1 corner .. yes staff dealt with it but it took them to the 2 nd time it kicked of before security appeared ... in a department such as this there should be highly trained security or a couple of PCs present all the time to ensure the safety of not only the public but the staff as things could have turned really nasty really quickly

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff