The Queen Elizabeth University Hospital Glasgow

1345 Govan Road, Glasgow, Scotland, G51 4TF
 
1 2 3 4 5 60 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a NHS patient
14th November 2022


88 year old mother left in cold ambulance for 4hours to gain access to A&E….. disgrace. Paramedics wonderful but also frustrated at not being able to do their job and help people I can Ionly give my view on the wonderful paramedics and their ambulance as have not seen any other staff

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
1st October 2022


Emergency admission with appendicitis. 1st time as an inpatient. Rather scared and in so much pain. All staff were professional and attentive. Journey from A&E to ward then theatre was swift. Room clean. Food good. Felt safe and secure at all times. Excellent care all round!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
9th June 2022


My husband spent five weeks in ICU in this hospital. The care and medical treatment he received was excellent and the staff were brilliant. He then transferred to ward 6b. Julie and her staff provided excellent care, he was well looked after and we were made to feel welcome all the time at visiting. I can't thank the hospital staff for everything they did for my husband. Treatment and care are second to none.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
10th May 2022


Earlier today I had to attend A&E due to pain in my groin through to my back and shoulder that was uncontrollable at home. I was nauseous and deeply distressed by the pain. I was first seen by the triage nurse who was lovely then after a long wait I was seen by the phlebotomist who also was lovely and very caring. After another long wait I was placed in a cubicle and then a Emergency Doctor came to see me. He said that he could not see anything obvious but that he was going to organise an x ray in case there was a hernia abs that he would provide me with some pain relief. A little while passed and then another Doctor came in this time was very different, the Doctor came marching into the room and told me that his colleague had told him all that was necessary abs that I didn’t want to go home. I said that that was not the conversation I had that the conversation I had was that I was to have an abdominal x ray. At this moment the Doctor Dr Stephen Mckvie stood back abs said well that’s not happening you are not an emergency you said you have been holding this pain at home so you are not an emergency abs you are going home. I said but how can you derive that I am not an emergency I told the other Doctor that I had been up all night had vomited and was in excruciating pain. He said what do you want us to do about it ? I said can you scan me it x ray me and he said no you are not an Emergency I’m discharging you. I asked him what kind of Doctor he was I told him I was really distressed and that I had never come across a Doctor like him who acted the way he did alone the way he did he said that I was “deplorable” for saying that to him and I said but you are not helping me at this stage he grabbed his note and walked saying you are discharged. I left the hospital still in absolute agony something was twisting in my groin abs the pain was unbearable. I started walking and just walked I was crying and crying I felt so degraded so vulnerable and so alone I walked even though I was in agony and it started to rain. I felt so alone and just wanted to end it all I couldn’t take the pain anymore. At this moment I’m sitting in a toilet in Sainsbury’s crying because I do not know what to do with this pain. I also heard the Doctors and nurses talking you can’t help it they were all saying the same thing they just wanted everyone to go home. I hope to God I never have to return to this hospital it used to be great when it was the old Southern General but now no my heart is broken and I am left in this terrible pain. I thought doctors were meant to do no harm.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by
1st February 2022


A massive thank you to the staff in ward 11c. I was recently admitted for 10 days and can honestly say the staff team in this ward are superstars, every last one. It is a massively understaffed ward and yet they still smile and care. Thats the big thing, they care. Xx

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
8th January 2022


IAU crammed in like sardines, in a small stuffy waiting room. Welcome to Glasgow’s main hospital during a pandemic. Social distancing was not in place at all. I am a vulnerable patient who was sent to this department by my Dr today. Frankly I’d rather die of a heart attack in my own home than sit in the best COVID bubble I’ve witnessed since the pandemic began. If you are referred be aware over four hr wait in a non ventilated shoe box.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
 
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