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Written by a patient
3rd December 2019


Clinical mammography staff excellent, polite and helpful. Mammography reception staff rude and unhelpful as usual - with the exception of new receptionist who tried to be helpful. Hope the other receptionist's unhelpful, rude 'not my role' 'You don't understand' attitude doesn't influence her. They had a problem before too when receptionists posted my results to the wrong postcode and then resent them to me when I phoned but using somneone else's name. Don't they pay them enough to care?

Recommend
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Dignity/Respect
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Involvement
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Information
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Cleanliness
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Staff
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