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The Pines Hospital
2023-02-23
Person
5
5
0
Written by a private patient
Written by a private patient 23rd February 2023
I had top surgery with Mr Ntanos here on the 7th of February 2023 and the staff were all fantastic! I felt like my feelings and comfort were valued by all of the staff and I was given flexibility on when I was comfortable being discharged. The doctors and nurses all listened to me and absolutely went out of their way to ensure I got everything I needed and more. They were all so friendly, patient and kind and made me feel truly at ease. This all contributed to being the first time I've felt truly comfortable with healthcare. I also noticed many of them took steps to be more inclusive including introducing themselves with their pronouns and respecting mine. They also made sure I got decent food as a vegan which made a nice change from most hospitals!