Winchester Road, Chandlers Ford, Eastleigh, Hampshire England, SO53 2DW
I thought I had checked into a 5 star hotel! Well that was until they came for me for the surgery! However even that was done with professionalism and humour. There was nothing I could fault from the stay. All staff were professional (cleaner to surgeon), kind, had a sense of humour and stopped to chat. They all seemed to accept a collective responsibility to make my stay pleasant as well as healing. And it worked on both counts.
I had a knee op at the Nuffield Hospital as an NHS patient. Compared to a previous op in an NHS hospital, this has been a very pleasant experience. The room was very nice. The food was exceptional and made a big difference to cheer me up after the op. All the staff is very friendly and respectful. The nurses are kind and don't feel overstretched like in NHS hospital, giving you the time you need.
Everything about the hospital was first class. The cleanliness of the room, the friendliness of staff, the follow up physio. As an NHS patient I was very pleased at the care I received
The Nuffield Hospital is excellent. All staff were welcoming, friendly and professional. I felt safe and supported at all times, which took the worry and stress of having surgery, and recovering from it, away. Many thanks.
No continuity of nursing staff, mostly agency employed. Food not very appealing and sometimes not eatable, over cooked. The hospitality personnel were very efficient and helpful.