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The Manor Hospital, Oxford
2022-09-11
Person
5
5
0
Written by a private patient
Written by a private patient 11th September 2022
The Manor Hospital is a wonderful place to have an operation if you must have one. The staff is caring and knowledgeable and attentive and expert. The private room I had for 2 nights post-operation was so soothing, it was worth the money just to have that space in which to heal. Everything was super clean, and very quiet and calm (especially on a weekend when I was there). The food is excellent.
The only criticism I have of the Manor Hospital is that prior to my operation, their admissions staff took far too long to produce a cost quotation and answer my questions that had been relayed to them by my surgeon's secretary, and then to produce the necessary paperwork. I had expected far better efficiency from a private hospital. When coming from abroad, such efficiency is critical so that a patient can book flights, accommodation etc. And -- on the day of my admission -- the front desk staff were not as courteous and welcoming as they should have been to a patient. Both these should be easily fixed and I hope they will be. I would certainly highly recommend the Hospital to anyone despite these shortcomings.