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Written by a patient
5th September 2017


I had urgent major abdominal surgery under Mr Oliver Warren in the Digestive Diseases Unit. My care was exemplary. I had suddenly become really unwell, needed urgent surgery and did not know if it was cancer or not. I was shocked and fearful. The doctors, nurses, HCA's catering staff and cleaners could not have been more professional, caring, supportive and just generally lovely. I was treated with dignity and respect, given all the information I needed and felt safe and secure. I had a hard post recovery period but was always supported and cared for so well day and night. There were some really special doctors (especially Mr Warren) and some amazing nurses. I have had a career in health so seen a lot and this was an example of getting it so right! I cant thank every member of staff enough - what a true example of great care

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff