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Written by a patient
19th September 2011


It was pretty embarassing having to stand at the open window at reception and inform the receptionist what my issue was with a big queue of people standing waiting behind me listening! The reception desk was staffed by one person and there were at least 5-6 people waiting when I arrived on a Sunday, midday. Many of the chairs in the reception were worn and the cushion bit needed replacing as there were bits missing. On the whole the hospital appeared to be clean and tidy, clearly staff are doing their best with what resources they have.

Cleanliness
Efficiency
Caring
Nursing staff
Dignity/Respect