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Written by a patient
3rd September 2015


The problem with hospitals generally is that hospitals treat patient like a company`s customer services treats their customers. Patients are not customers, we do not purchase health, we seek solutions for our problems. so Health service must be given solidy, not with 3-5 months further dated appointments. Appointment system somehow does not compete with other countries health care systems. Send patients to private hospitals and NHS can pay for the treatments. A lot of staff working in hospitals but still not enough so there is a matching problem with the staffing pattern and the quality & timing of the patient service given..

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff