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Written by a carer
12th September 2011


Shame about the long wait! I had phoned NHS direct to check that we wouldn't need to attend A&E (my son had swalloed a £1 coin), but were advised to go, and then discharged with no treatment or investigations (a bit frustrating really, but not the hospitals fault). Having said that, we were still home 2 hours later (which my hsuband was impressed with).

Cleanliness
Efficiency
Caring
Nursing staff
Dignity/Respect