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Written by a patient
9th November 2014


As a nurse, I was really shocked at the care I recieved at the Woman's Centre on 31st October. I arrived for an outpatient hysteroscopy, but was advised to go to the ward. On arrival, I was told that I was having a General Anaesthetic by both the HCA and then the Senior Registrar. When I told them that I was told this was an OP Procedure and that I had been told specifically to eat and drink that morning, they had to go and check. Finally it was confirmed that I would have the procedure awake with no sedation - which was what I was expecting. I had at least 10 people in theatre with me, some were trainees, but very few introduced themselves. I then went through a very traumatic procedure that necessitated a Gynae Consultant to come into theatre, who never introduced herself. A Mirena Coil was inserted, but right from the outset I didn't think it was placed correctly. A week later, I've had to have the coil removed at my GPs Surgery and yesterday had to phone 111 and be seen by an emergency GP as I was bleeding so heavily. It seems that the traumatic procedure has given me an infection and I have been started on antibiotics and hormones to stop the bleeding. It has left me with very little confidence to go back to the John Radcliffe under the Gynaecology Team.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff