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Written by a NHS patient
27th March 2023


Breast cancer services without enough breast care specialist nurses. No "face to face" appointments, dept prefers phone calls and LEAFLETS. A leaflet is a sign your time is up, it's simply not enough. You are meant to feel that there is a need to move on speedily. Your treatment is target driven so holding up process with questions is not endorsed by staff who are already overwhelmed. Why not involve volunteers who have been through the process themselves and can explain to patients in a more detailed and timely manner to reassure women. The consultants are predominately male and are unable to ultimately understand concerns of women.

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Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe