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The James Cook University Hospital 2012-07-06 Person 5 5 0

My dad was seen in eye casualty. The staff were extremely polite and attentive and they were very professional. He was seen promptly and we were advised as to roughly how long the wait would be to see a Dr. When the doctor arrived he was very nice and reassuring and made my dad feel more at ease. If I had one criticism it's that there is only one sign up in the waiting room advising patients to knock and wait. I think it would be more helpful if there were another sign up at the other end of the waiting room, as a lot of patients including us missed it when we first sat down.