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The Grosvenor Nuffield Hospital
2019-12-12
Person
2
5
0
Written by a carer
Written by a carer 12th December 2019
Ripped of
Arranged a consultation for my so who was in agony. Agreed with Nuffield they would get MRI scans from Countess in time for consultation
Guess what ......they did not. Took a day of work to go, and paying for a consultation which was a waste of time.
Have tried to phone in a composed manner but fobbed off everytime. In a meeting tied up, now at lunch. The Nuffield Chester should be ashamed with their poor customer service. Why do they think they can treat paying customers like dirt. Shocking