the-grosvenor-nuffield-hospital

The Grosvenor Nuffield Hospital

Wrexham Road, Chester, England, CH4 7QP
 
1 2 3 4 5 6 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing all reviews
 
 
1 2 3 4 5
Written by a carer
12th December 2019


Ripped of Arranged a consultation for my so who was in agony. Agreed with Nuffield they would get MRI scans from Countess in time for consultation Guess what ......they did not. Took a day of work to go, and paying for a consultation which was a waste of time. Have tried to phone in a composed manner but fobbed off everytime. In a meeting tied up, now at lunch. The Nuffield Chester should be ashamed with their poor customer service. Why do they think they can treat paying customers like dirt. Shocking

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
9th December 2019


i was cared for over 2 nights following a total hip operation with follow-on physio support post op. The standard of care from all staff was excellent during my stay and with the regular physio appointments following the procedure. My stay at the Nuffield was highly efficient, clean and to a high standard. All the staff were highly professional, listened to my needs and treated me with good humour and professional curtesy at all times.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
16th October 2019


Great care- always staff to help . Using my name was good at other hospitals they were formal.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
23rd May 2018


Great location within easy reach of Chester city centre, staff are always great, the hospital, while spotless does not have that typical 'hospital' feel about it which makes you feel comfortable when you arrive.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
11th May 2018


I paid for a private consultation, although intending to have any further procedures through the NHS.My consultant Prof.Vladimir Bobic could not have been more reassuring, having talked through my problem he had no reservations about treating me as a NHS patient and very quickly put the wheels in motion.So looking forward to my next visit.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
5th December 2017


Welcomed on arrival and quickly and efficiently shown to my room which as clean and well appointed. Looked after through the whole process and kept well informed. Discharged very efficiently with a huge pack of info!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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