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the-grosvenor-nuffield-hospital

The Grosvenor Nuffield Hospital

Wrexham Road, Chester, England, CH4 7QP
 
1 2 3 4 5 6 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a carer
12th December 2019

Ripped of Arranged a consultation for my so who was in agony. Agreed with Nuffield they would get MRI scans from Countess in time for consultation Guess what ......they did not. Took a day of work to go, and paying for a consultation which was a waste of time. Have tried to phone in a composed manner but fobbed off everytime. In a meeting tied up, now at lunch. The Nuffield Chester should be ashamed with their poor customer service. Why do they think they can treat paying customers like dirt. Shocking

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Written by a patient
9th December 2019

i was cared for over 2 nights following a total hip operation with follow-on physio support post op. The standard of care from all staff was excellent during my stay and with the regular physio appointments following the procedure. My stay at the Nuffield was highly efficient, clean and to a high standard. All the staff were highly professional, listened to my needs and treated me with good humour and professional curtesy at all times.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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