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The Edgbaston Hospital - part of Circle Health Group 2020-02-12 Person 2 5 0

Was expecting to go to the priory hospital, but last minute change was sent to the Edgbaston hospital. I found the rooms to be ok, but very hot and thin walls. Very noisy when trying to recover, could hear loud tv and people speaking next door. Was not a restful place, the staff worked hard but seemed powerless if someone wanted to be noisy or not respectful to others recovering! Complained several times and nothing really changed. Also sometimes took a while to get response from room bell. The standards not as good as the Nuffield I stayed last year and was not impressed. The staff were good but the hospital has let its standards slip. There should be allocated time for people to rest without lots of noise for instance.