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Written by a private patient
14th October 2021


Right from the moment I stepped inside the hospital I could tell that my experience was going to be excellent as the receptionist was polite and efficient. My pre-op tests were carried out by a nurse who took the time to talk to me about any concerns and spoke very highly of my surgeon so that any fears were dispelled. Then when I arrived for my treatment I was treated respectfully and more like a guest than a patient - I was even escorted up to my room by a lovely young lady, who chatted all the way, to put me at ease. The room was very clean and the nurses were all very pleasant and helpful. The best bit was when after surgery I was offered a drink and I was brought a pot of tea on a tray with biscuits, when to be honest I was expecting a cup of tea in a Styrofoam cup. It is more like a hotel than a hospital so well done to all who work there.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe