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Written by a patient
5th November 2020


I had an appointment today at this hospital. Just before my appointment I see one of the doctors come out and say to the receptionist that he will be just stepping out. I found that strange since the reception hall was full of patients. I keep waiting to be called in for my appointment and over an hour later still nothing. When I asked reception why the delay she informed me that the doctor is just busy. Funnily the doctor who stepped out before came back and it turned out to be one I was supposed to see today. In the consulting room, no sorry for the wait no appology whatsoever. Also he had a very thick indian accent I couldn't even understand. Being a medical professional myself I found it appalling to treat a patient like this. It can happen that there are delays but at least say sorry for the delay or something. Anyway will not be returning to this hospital ever again and prefer to go and see a private specialist.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff