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11th January 2014


I think the medical attention I receive is exemplarary. I am treated fairly and well by most of the staff. I do not have any doubts about my consultants' ability to look after me well and make the right decisions. I can discuss my feelings and opinions. The phlebotomy/bloods aspect is less organised; there are often staff shortages and the quality of staff ability varies. They are usually friendly but waiting times can be long.

Recommend
Involvement
Information
Cleanliness
Staff
Dignity/Respect
Satisfied with service
Length of time
Confidence and trust
Blood tests