The Blackheath Hospital - part of Circle Health Group

The Blackheath Hospital - part of Circle Health Group 2024-04-02 Person 5 5 0

I can't fault any of the care and treatment I was given. All the staff were very helpful, considerate and discreet. This was my first hospital admission so I was very worried but I didn't have any to worry about. The food was great, if only I could have kept it down !!! The Physio team were very gentle with me.

The Blackheath Hospital - part of Circle Health Group 2024-03-26 Person 5 5 0

The care I received was excellent. All members of staff from whichever department treated me with respect and consideration.

The Blackheath Hospital - part of Circle Health Group 2024-02-02 Person 5 5 0

Fantastic experience. Went in for a Hernia op. Done where and when they said it would be. Out the same evening. Took painkillers before bed just in case as not in paid, have had none since The consultant and theatre staff were top notch In my room I was so well looked after by a very cheerful team Absolutely recommend this hospital for everything

The Blackheath Hospital - part of Circle Health Group 2023-12-21 Person 4 5 0

My father was recently treated for a hip replacement. Initially when we went to meet his surgeon everyone at the hospital was welcoming. The reception staff were lovely. However, when he went back for preops the nurse (Marcia) was abrupt, unfriendly and had no compassion at all. My father was extremely anxious which was evident and she did not show one bit of empathy. The next nurse we met was a lady called Lynn, she took my father's bloods and ECG and had a lovely bed side manner. The day of surgery we were taken to the Meridian Ward , the room was lovely and the nursing staff were all lovely, especially the wonderful Mel Brady. She really helped my father calm down and had such a lovely manner, a real credit to BlackHeath Hospital. Mr Zameer Shah and the anaesthetist came in to talk through procedure which went very well. Mr Shah came back the day after surgery to check in on my father. Wonderful surgeon ,very kind and professional. In addition, the catering staff were truly amazing, in fact, at times it felt like they were the nursing staff because the care , compassion and empathy they showed my father throughout was exceptional. Big thank you to Emma Russell, what a lovely lady and once again a credit to the hospital. Unfortunately, the first night my father was there he did not receive the best treatment from one nurse. Her manner was abrupt and uncaring, it upset my father so much he contacted me in a state at 6am from my hotel. I arrived back at the hospital at 7am in order to help him relax and cam down. I informed the nurse in charge the next day about the issues and requested that he was not looked after again by this nurse. The nurse Lorna looked after him the second night and his night was so much better and he felt listened to. Big thank you to Dave the porter. Such a warm, kind and funny man. He took my father for his xray and was lovely with him. On the day of discharge we met a lovely nurse called Claire who took the time to explain the discharge process, medication, physio and so on. The room was lovely and clean. Food was exceptional and nothing was too much trouble for catering staff. I would definitely recommended Blackheath Hospital

The Blackheath Hospital - part of Circle Health Group 2023-09-01 Person 5 5 0

I underwent surgery on my disc at the end of July. What an amazing team, you couldn't fault the care. It was great that you were encouraged to be mobile as quickly as possible after surgery as I know from surgery many years ago the longer you leave it the harder it is to get out of bed. I was out of bed less than 6 hours after surgery. The team were so supportive and you felt reassured throughout, right from the nurses, physios, anaesthetists through to the surgeon everyone was brilliant. Please pass on my thanks!

The Blackheath Hospital - part of Circle Health Group 2023-07-06 Person 5 5 0

I underwent surgery for a total hip replacement at Blackheath Hospital in March 2023 and had an overnight stay. I cannot fault the staff or the facilities, all of which were excellent (the relocation of the consulting rooms into the main hospital is a huge improvement).

The Blackheath Hospital - part of Circle Health Group 2023-05-04 Person 5 5 0

The care and treatment has been fantastic. The Hospital is clean and very pleasant. The staff have all been extremely helpful and kind. The surgeon for my operation, Mr Punwar, has made sure the operation has been a complete success and entire procedure surrounding it has been smooth throughout. I would recommend this hospital without hesitation. Thanks to all involved at Blackheath Hospital, Joe

The Blackheath Hospital - part of Circle Health Group 2023-01-19 Person 5 5 0

Professional and friendly and made my whole stay very relaxed and welcoming.

The Blackheath Hospital - part of Circle Health Group 2022-09-07 Person 5 5 0

I was in the hospital for 3 nights for a total knee replacement, as an NHS patient. I received an outstanding level of care and after care both during and after surgery. I was contacted at home to check that my recovery was proceeding as it should. If I need care in the future and have to use private medicine, the Blackheath hospital will be my venue of choice.

The Blackheath Hospital - part of Circle Health Group 2022-08-24 Person 5 5 0

My whole experience at BMI was simply outstanding from my time I’m hospital to my follow up appointments for MR Kumar and physio therapy